The following testimonials are from a few of our happy customers. Their feedback was entirely unsolicited but very happily received. We'd like to say "thank you" to our customers who took the time to write to us and welcome your comments as well.
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“I would like to take this opportunity to COMMEND you on your fantastic customer service during my recent purchasing experience. I conducted some research on available DLP lamps and I had read the customer feedback for some of the other companies. Even though some were cheaper, the feedback regarding the customer service, in-stock availability and delivery was very poor. The lamps were either re-manufactured or they did not state the current condition or type of lamp. These types of experiences do nothing for my confidence in the company, product or service.
Then, I found DLP Lamp Source and I proceeded to read the "testimonials". All of the positive feedback, coupled with the great detail of information, availability of the lamp, quality of the replacement lamp and the price, provided me with confidence in purchasing from your company. All claims were 100% accurate. I received the correct lamp and right on time (ordered on 1/31 and received on 2/3). Thanks for the free 2-day shipping! I commend you on your level of customer service and delivering on your claims. You have established a trust and reputation in that I will confidently refer my friends and family.”
- Paul S., Glendale, AZ
“Well purchasing the XL02100U lamp was a wonderful experience. Much to my pleasant surprise the lamp arrived at my home; almost to the minute, 24hours after placing the order with you! I am not sure what UPS did to get the lamp through Canadian Customs so fast but it seemed as if it sailed right through the border. Installation was as straight forward as you had indicated...even though I have the manual dexterity of a 2 year old :-)
Thx for your help!”
- Richard M., Saskatoon, CANADA
“I just got my DLP samsung Round bulb and popped it in. I am so happy. Came in one day and it was simple to use. You are definitely on favorites and you will be recommended.”
- Robert W., CANTON MI
“When I heard that "pop" on Saturday followed by a black screen on our 50" TV, my first thought was how much this is going to set us back. I got on the internet and checked the manufacturer's website first. I'm so glad I went one step further and searched for the specific lamp number! That led me to your website and a huge savings.
Thank you so much for your prompt and professional service. Our lamp arrived yesterday and the TV was working again in a matter of minutes. I bookmarked your website and have already recommended you to family and friends that may need lamps in the future.
One happy customer!”
- Susan B., Willow Park, TX
“This is the 3rd I believe, order that I have placed with you for a replacement lamp. Thank you for providing a valuable service again for these items at a fair price. You are very quick with turnaround time, thus not keeping your customer/clientele "waiting" for extended periods without their T.V. to view.”
- William S., San Jose, CA
“Got my new lamp and installed it OK. Thanks, your prompt attention to my earlier email question and rapid response to my order made it a pleasure to do business with you. All too many businesses today seem to miss those very important points. ”
- William R., Emette, ID
“Our Samsung TV bulb finally went out after 4 years and we needed a replacement. When we received the shipment, we realized we'd ordered the wrong bulb. I called and spoke to Kathleen who was so kind and told me exactly how to return the bulb for a replacement. I called to be sure your company received the returned bulb a few days later, and spoke to Kathleen again! She was so nice and helpful and took the time to track down my package. She was wonderful! I just wanted you to know what a great company you have! I will definitely recommend your company to my friends and family. ”
- Stephanie S., Greer, SC
“Just a quick note to say how pleased I am with the delivery of my
Lamp. We installed on Saturday and it is working great. The real
Mystery to me was that the old lamp did not burn out, rather, it shattered with about a dozen small pieces in the lamp itself. Next time
Though, I think I will opt for the lamp already in the housing and thereby reduce a few steps.
Best wishes.”
- Joe F., Capitol Heights, MD
“I want to take a moment and thank you for your outstanding service. I purchased a lamp on line from you (#2277994671) at 5:38 pm EST and it was delivered to my home at 4:30 the next day. It’s been the best online purchase experience I have had. Thanks!”
- Mike R., Celebration, FL
“I received my lamp today for my Sony projection TV as promised and the picture looks better than new. I am an authorized Sony distributor and my cost is higher than I paid from you. I have given your web address to my customers to purchase additional lamps from you since I cannot compete and you service is second to none!”
- Lenny C., Scottsdale, AZ
“Thank you for the timely delivery. I have installed the lamp and it
works great. It was an effortless task and a pleasure doing business with you.”
- Raul S., Vacaville, CA
“Just wanted to take a moment to thank you for your fast, no frills, easy to order website that I stumbled across. All the local vendors were almost double your price for my lamp & you guys blew them out of the water !! I got the overnight shipping & was up & running the next day. A Saturday. Thanks again & I will spread the word!! SPORTS,SPORTS,SPORTS,SPORTS, YEAH!!!”
- Jerry L., Minden, NV
“Thank you for your good service.
I will certainly use your products the next time I need a lamp.”
- John M., Livonia, MI
“I wish to add my little two cents worth to your glowing collection of testimonials. From the moment I went on line to order a new lamp and until the new lamp arrived two days later the entire procedure was smooth and easy. Your web site is one of the most clear and logical I have ever encountered. Thank you very much.”
- Ken l., San Diego, CA
“I ordered a replacement lamp for my Samsung DLP and accidentally ordered the wrong version (round versus square). I received the lamp and immediately realized what had happened. I called your customer service the next day and was given instructions on shipping back. Even though I received the correct version regular ground and with a shipping charge, I did NOT mind because your staff was so cooperative. It was my mistake to begin with! I would recommend your company for ANYONE who needs to order parts for their DLP sets. I will recommend your company to all of my friends who have the same TV I have!”
- Pam R., Lawrenceville, NJ
“You Guys ROCK! Best price! On time delivery! I ordered my lamp at 4:30 MST Wednesday got a shipping notice about an hour later and just as promised my new lamp was waiting on my porch on Thursday! You are now bookmarked and will be my source for all bulbs in the future.”
- Murrel J., Longmont, MO
“I was super bummed when the bulb in my sony popped the same week my sony playstation 3 died.(my fault) I Didn't know what to do when I saw the other guys prices. Thankfully I found your site and with the great shipping I am back up and running looking better than ever. ”
- Andy T., Highland, IN
“Just a note, to let you all know, what a great experience, it has been working with you. I got my replacement lamp for my 65-inch Mitsubishi DLP TV in two days. Popped it in and viola the TV was better than it was before the lamp crashed. I guess the original lamp had dimmed over time and when the new one fired up it blew our minds. It is like having a brand new TV again! You also saved me money. I will be back to your site to pick up a spare lamp to have on hand in case I have a break down during "must have TV" conditions such as the Super Bowl, Gator games, etc.Thanks again you guys are life savers.”
- Dana T., Clearwater FL
“Thank you so very much, we are thrilled with the amazing customer service, keep you the good work! Thanks”
- Vickie M. San Diego, CA
“I recently purchased a TY-LA1000 lamp (without housing) for my PT50LC13 from your website. Before buying it, both, my husband and I called your office and we received excellent advice on whether or not we needed the housing. The technical staff was very pleasant and knowledgeable! They assured us that we could easily fit the bulb in our existing housing and they would help us if we had any difficulties. They could have easily bullied us into buying the more expensive option (with housing) but they didn't!!! Now that's what I call honest and good old fashioned service!!! I searched a lot and was thrilled to find your site that has better warranty on all their bulbs compared to anyone out there. Considering I got ripped off for $320 for the same bulb last time (oh, Panasonic sent me there LOL!!!), this is a relief!!! I will definitely do business with you again (just hopefully not for the same product as we have paid too many times for replacing the bulb! ).”
- Rupa K., Canton, MI
“I meant to follow up before but am just now getting around to it. Great customer service should be commended. I received the harness (as well as the new lamp) and this did indeed resolve my problem. I must say you guys really took care of me and I'm impressed with your company and customer service. I figured I would get a huge hassle but instead I got great customer service and will use you again.”
- Wade G., Cookeville, TN
“Thank you, I had ordered the wrong bulb so I sent it back and you sent out the right as soon as you received the one I sent back. Not only did I get the first one on time but I got the second one a day early and no charge for the reshipping even though the original wrong bulb was my fault. The woman who called to let me know that you had received my original and were sending me out the right one was VERY nice THANKS AGAIN!
”
- Bill B., Van Nuys, CA
“I received my bulb two working days after ordering. The bulb works great
and actually is of a superior design to the original as there are cooling
vents for the element itself.
Thanks much for the pleasant transaction.
”
- Ross B., Petoskey, MI
“Just wanted to thank you for your fabulous service, the lamp arrived promptly, great instructions it was a breeze to install, I will highly recommend you to anyone in need of a lamp.
Thank you again
”
- Mario F., Las Vegas, NV
“I would like to thank you for your exceptional service. I ordered a replacement lamp and received it in one day. Unfortunately I had to return it for another and was extremely pleased with the quick turn around. I will buy all of my DLP Lamps from you and will recommend the same to all my friends.”
- Debbie P., Canyon Lake, CA
“We are very impressed with your service! Your website was easy to navigate, and I found the information I needed. The package arrived as promised, and we now have a working TV again. Our only negative comment is that the lamp came minus one of the three screws needed to install the lamp. Fortunately, we were able to use one of the screws from the old lamp to complete the installation. Otherwise, we are very pleased with our order, and will be happy to refer your business to our friends.
”
- Gail R., Evanston, IL
“I would like to thank you for the pleasant staff you have. I ordered a lamp on 7-1-09 and receive it on 7-2-09 the instructions to replace were simple and easy. Would highly recommend your business to all. ”
- Eddie G., Palmdale, CA
“As someone who also works in the capacity of a service provider, I know that in today's world where it seems people only take time out to complain and things when they don't go as planned. Today, I would like to do the opposite. I would like to say THANK YOU. I recently placed an order for a new lamp for my HDTV. I was not familiar with your company when I placed the order, but decided to go ahead and do so since you had the best price and because you advertise actual manufacturer bulbs. I placed my order on line which went very smoothly which is always a bonus. However, the true nature of your company came thru when I needed some assistance. I spoke to your technician Carlos on three occasions. No only was he incredibly helpful, but very nice about it as well. And trust me, these are not common things anymore. So thank you for the great product and the great service that comes with it! I can guarantee that if I find myself in need of a bulb in the future, my order will be placed with your company....and I would recommend DLP LampSource to anyone in a heartbeat. Have a great weekend!”
- Eric H., Aliquippa, PA
“I must say i am quite impressed with your customer service, even with the issues we have had you delivered a quality part with EXCELLENT customer service. I will recommend your company to anyone that asks. THANK YOU,
”
- Joe J., Fort Lauderdale, FL
“I just wanted to say a quick THANK YOU! My lamp went out on Friday afternoon, before the big football weekend, and you guys saved the day. I ordered before 4pm, paid extra shipping, and my lamp arrived at 9:15 Saturday morning. No local places had the lamp in stock, and Mitsubishi couldn't get me one until Wednesday. Your fast online ordering system and delivery options were great. Just wanted to say Kudos! THANKS AGAIN....(Because college football needs to be in HD and you provided....)
”
- Kim R., Ocoee, FL
“Just wanted to send a note to say that I ordered the bulb late Monday night, and as promised the bulb arrived at my door Thursday afternoon. Installed it in about 10 minutes with the instructions supplied and we were up and running again. The old bulb is on its way back to you for recycling via your pre-paid return label. Thanks to DLP Lamp Source and UPS.
”
- Michael G., Valley, PA
“WOW! I was blindsided when my lamp went out on my TV. I went to the local TV repair and parts dealer and got a quote for $200.00 and I would have to wait for 3-days...OMG missing the opening Washington Capitals hockey game. I decided to go home and search the internet and your site was the first one that popped up. Not only did I get my lamp the next day, but I saved $45.00 even after paying the extra for overnight shipping. You guy's delivered and now I'm ready for the opening game...you guy's rock!!! Thanks so much and GO CAPS!!!
”
- Stephen R., Poway, CA
“I ordered a DLP lamp yesterday with four minutes to spare on your deadline (6.56 pm ET)The lamp arrived at around 11.00 A.M. today (Saturday). That's great service.
Thanks very much!
”
- Phil M., Ford City, PA
“I just received my replacement lamp from you and it works perfect, you saved me almost half of what my local retailer wanted for the same lamp, you have my business for the next time, thanks!”
- Jack B., Lenexa KS
“You have my future business and my recommendations! A mis-routed bulb was recalled and my bulb was overnighted to save the day!
Customer Service could not be better! Thanks
”
- Robert D., Naples, Fl
“This is the 3rd I believe, order that I have placed with you for a replacement lamp. Thank you for providing a valuable service again for these items at a fair price. You are very quick with turnaround time, thus not keeping your customer/clientele "waiting" for extended periods without their T.V. to view.”
- William S., San Jose, CA
“Thank you for the great service. We ordered this lamp online yesterday morning and approximately 27 hours later the lamp is in our television working perfectly.
”
- Fred N. Gold Canyon, AZ
“I would like to thank everyone at DLP Lamp Source for their help. I will recommend you highly to all my friends for your help in helping to get my tv repaired.
”
- Mark H., LaPorte, TX
“Thank you for the great service. We ordered this lamp online yesterday morning and approximately 27 hours later the lamp is in our television working perfectly.
”
- Fred N., Gold Canyon, AZ
“I received my Mitsubishi bulb in 24 hours from the time I ordered! Installed in 15 Min. and the T.V. Picture looks great! Thanks for the FAST shipping!
”
- Dean R., West Covina, CA
“I recently purchased a TV lamp from your company and I couldn’t be happier. Our TV lamp went out last Sunday and when I was doing my research the actual part from Panasonic was going to cost us $250. Thankfully, I came across your website and was able to purchase the part for $139. I ordered the part mid day on Monday and I had received the part by noon on Wednesday. We got it all set up and the TV works great. I just wanted to let you know that you guys are great and I have your business card on the fridge and have already given your website to a friend who needs to replace their TV lamp as well.
Thank you for giving me the best customer service and such a great product.
”
- Lauren L., Camanche, IA
“Ordered our DLP TV replacement bulb in its housing and it was delivered, as promised in less than 48 hours. It took me less than one
minute to replace it (and I was really worried because this was my
first bulb change out). I was also pleasantly surprised to receive a
free shipping label to return the burned out bulb to you for
recycling. Thanks
”
- Julia W., Westin, IA
“Thank you very much for the replacement bulb for my Mitsubishi TV. I had called a repair company and was quoted a price of $355, thank goodness I goggled replacement bulbs and found your website! Your website is "super" user-friendly and it was a breeze to order the correct bulb. I placed the order and the replacement was only $179 and the shipping was "free" UPS 2nd day Air. My bulb arrived today and after a 15 minute installation, I have my TV back and I saved $176!! In today's economy that is a tremendous savings! I also love the fact that you guarantee the bulb against defects for a whole year. Thank you again, and you have a loyal customer for life!
”
- Cass R., Arlingtonm, VA
“Dear Sales Team:
Thank you very much for the replacement bulb for my Mitsubishi TV. I had called a repair company and was quoted a price of $355, thank goodness I goggled replacement bulbs and found your website! Your website is "super" user-friendly and it was a breeze to order the correct bulb. I placed the order and the replacement was only $179 and the shipping was "free" UPS 2nd day Air. My bulb arrived today and after a 15 minute installation, I have my TV back and I saved $176!! In today's economy that is a tremendous savings! I also love the fact that you guarantee the bulb against defects for a whole year. Thank you again, and you have a loyal customer for life!
”
- Ronald G., Sugar Land, TX
“Ordered our DLP TV replacement bulb in its housing and it was bulb was delivered, as promised, in less than 48 hours. It took me less than one minute to replace it (and I was really worried because this was my first bulb change out). I was also pleasantly surprised to receive a free shipping label to return the burned out bulb to you for recycling.
”
- Julia W., Waterloo, IA
“When I heard that "pop" on Saturday followed by a black screen on our 50" TV, my first thought was how much is this going to set us back. I got on the internet and checked the manufacturer's website first. I'm so glad I went one step further and searched for the specific lamp number! That led me to your website and a huge savings. Thank you so much for your prompt and professional service. Our lamp arrived yesterday and the tv was working again in a matter of minutes. I bookmarked your website and have already recommended you to family and friends that may need lamps in the future.
One happy customer!
”
- Susan B., Willow Park, TX
“Got my new lamp and installed it OK. Thanks, your prompt attention to my earlier email question and rapid response to my order made it a pleasure to do business with you. All too many businesses today seem to miss those very important points.
”
- William R., Emette, ID
“Dan. Just a quick note to say how pleased I am with the delivery of my
lamp. We installed on Saturday and it is working great. The real
mystery to me was that the old lamp did not burn out, rather, it
shattered with about a dozen small pieces in the lamp itself. Next time
though, I think I will
opt for the lamp already in the housing and thereby reduce a few steps.
”
- Joe F. San Diego, CA
“I want to take a moment and thank you for your outstanding service. I purchased a lamp on line from you at 5:38 pm EST and it was delivered to my home at 4:30 the next day. It’s been the best online purchase experience I have had.
”
- Mike R., Celebration, FL
“I received my lamp today for my Sony projection TV as promised and the picture looks better than new. I am an authorized Sony distributor and my cost is higher than I paid from you. I have given your web address to my customers to purchase additional lamps from you since I cannot compete and you service is second to none,
Thank you,
”
- Lenny C., Scottsdale, AZ
“Just wanted to take a moment to thank you for your fast, no frills, easy to order website that I stumbled across. All the local vendors were almost double your price for my lamp & you guys blew them out of the water !! I got the overnight shipping & was up & running the next day. A Saturday. Thanks again & I will spread the word!! SPORTS,SPORTS,SPORTS,SPORTS, YEAH!!!
”
- Jerry Lowe, Minden N.V.
“I just wanted to send a quick e-mail to compliment the service I have received from DLP Lamp Source. Our Samsung TV bulb finally went out after 4 years and we needed a replacement. When we received the shipment, we realized we'd ordered the wrong bulb. I called and spoke to Kathleen who was so kind and told me exactly how to return the bulb for a replacement. I called to be sure your company received the returned bulb a few days later, and spoke to Kathleen again! She was so nice and helpful and took the time to track down my package. She was wonderful! I just wanted you to know what a great company you have! I will definitely recommend your company to my friends and family.
”
- Stephanie S., Greer, SC
“Thank you very much for the replacement bulb for my Mitsubishi TV. I had called a repair company and was quoted a price of $355, thank goodness I goggled replacement bulbs and found your website! Your website is "super" user-friendly and it was a breeze to order the correct bulb. I placed the order and the replacement was only $179 and the shipping was "free" UPS 2nd day Air. My bulb arrived today and after a 15 minute installation, I have my TV back and I saved $176!! In today's economy that is a tremendous savings! I also love the fact that you guarantee the bulb against defects for a whole year. Thank you again, and you have a loyal customer for life!
”
- Ronald G., Sugar Land, TX
“I recently purchased a TV lamp from your company and I couldn’t be happier. Our TV lamp went out last Sunday and when I was doing my research the actual part from Panasonic was going to cost us $250. Thankfully, I came across your website and was able to purchase the part for $139. I ordered the part mid day on Monday and I had received the part by noon on Wednesday. We got it all set up and the TV works great. I just wanted to let you know that you guys are great and I have your business card on the fridge and have already given your website to a friend who needs to replace their TV lamp as well. Thank you for giving me the best customer service and such a great product.
”
- Lauren L., Camanch
“Got the part yesterday (quick delivery was great) and installed it. Works great - TV like new. Customer service was great - quick turnaround. Thanks for everything. This is the way it should work.
Thank you!
”
- Marc R., Boston, MA
“This was the first time that I’ve had to change the lamp out in my 2 year old JVC TV. I was thinking this would be quite an ordeal and would run me about $300 to $500 to get it fixed. I checked my lamp and sure enough it was blown. Next I went on line to Amazon.com and saw your site along with afew retailers. What really sold me on your company was that you guarantee your lamps for 1 year when others only offer a 90 day warranty. The kicker was you included 2 day shipping at no extra charge!!! I placed the order and sure enough I got the lamp delivered to my door in 2 days from California to a little town in South Georgia. If that isn’t exceptional value and service I don’t know what is. Thanks again from an extremely satisfied customer.”
- Shane, Lakeland, GA
“You guys are awesome. I will recommned you guys to my friends too.
”
- Ben B. Garland, TX
“I just wanted to contact you to tell you how pleased I am with your service! I ordered my lamp at 7pm on a Tuesday and got it at 2pm on a Thursday. The packaging was great and the lamp worked beautifully! I was sweating it because it was just before the Super Bowl and what’s a 60” TV good for with a blank screen? You said it would get here in (2) days and you guys kept your word. Your prices are definitely better than the competition and your web site is great and easy to maneuver. I will definitely recommend your services. In fact, I already have!”
- Stan H., Greer, SC
“I received my order today in perfect condition. I am a home theatre installer and will use your service whenever possible.”
- Mel T., Alberta, CANADA
“Received the new replacement lamp at my home and it works!
Thank you for your kind and so prompt service. I will gladly purchase from you again and recommend you to others.”
- Diane S., Canton, GA
“Thanks for the professional treatment. Lamp works great. Pleasure dealing with you guys.”
- Zoltan K. Keller, TX
“Worked like a charm and I now have my TV back. Your service and prompt response to my order and my question have been outstanding. Hopefully, I won't need another lamp for a long time, but, rest assured I will be doing business with your company when I do.”
- Greg V., Placencia, BELIZE
“I must say we are really impressed with the service from beginning to end.
I changed the lamp last week and it is working as good as new. It is amazing how dim the bulbs get after time and not really noticing how bad the picture had become. [We sell] many dlp products and I am sure you will be our first choice in the future for dlp lamps. ”
- Doug R., Minneapolis, MN
“"I just wanted to say 'thanks' for your great website and service. I ordered my Sony lamp on Friday and received it Monday evening. I also appreciated your very detailed installation instructions that came with the lamp. Great price and great service are becoming all too rare in the US. Keep up the good work!"”
- Roger F., Colorado Springs, CO
“"Wow" That is how I'm feeling after dealing with this company not only did you fulfill my needs in receiving a lamp for my television but you also saved me over 200 dollars. After searching around town and online I finally came across this site and all I can say is "wow" I never comment about a company business but this business is in well deserved to receive some appreciation not only because I saved on the lamp I needed but because during the ordering process I had sent email in regards of my purchase and received an email the same day in regard of my question by a actual representative not a auto email.......Thank you and when my other television need lamps this will be the ONLY place I go!!!
Thank you so much....”
- Bernie D., Denton, TX
“I just wanted to let you know how much I appreciated doing business with DLP Lamp Source. Ordering the lamp from the website was straightforward and easy, and the lamp arrived promptly. When it became apparent that the lamp was not the problem with my TV, you gave clear instructions on how to return the lamp for a refund, and the refund also arrived quickly. Too bad more businesses do not operate to your high standards.”
- Michael M., Gilbert, AZ
“I ordered my lamp at 3:00pm pacific time and it was delivered at 10:05am central time the next day. I hate being without my TV and you made it so I only missed one day. All the markings on the new lamp matched the old one and it took less than 10 minutes to install. Your the only ones I'll ever recommend. Again Thanks.”
- Ross R., Motley, MN
“"I just wanted to let you know that this was one of the smoothest internet transactions I have ever had! After browsing sites for a replacement lamp, I chose DLP Lamp Source. I had a question regarding the warranty, as some of the other sites will not warranty their bulbs if you are not with a certified service center. Not only did I get someone on the phone easily, the gentlemen was very friendly and polite as he informed me their warranty is for all bulbs, certified service center or not. I ordered the bulb right after speaking with him. I received the bulb exactly two days later. Instructions were provided, my husband had no issues with installation. Our tv is good as new. Thank you so much!"”
- Jeannie H., Deltona, FL
“"I would like to thank you for your wonderful service, as this lamp would be so expensive here in the UK. I have already pass your details unto to quite a few people who would need your service at some stage."”
- Angela W., London, UNITED KINGDOM
“Thanks for the great service, the bulb that you gave me works great!!
The TV works great thank you so much!!!”
- Paul W., Ontario, CANADA
“ I just wanted to write you and let you know how happy I am with your service. Yesterday the bulb in our DLP went - I had no spare on hand and the kids were off from school for the week. My DLP manufacturer wanted $250 for the lamp and was going to take 3-5 days to process the order! I did a search online and found your company. You had my bulb in stock for $169 and I paid the extra for overnight shipping. You processed my order within a few hours and the bulb arrived today! I can't thank you enough. I have already given your card to all of my friends with DLPs. You a real life saver!
Thanks so much...”
- David D., Milford, CT
“Hey, THANKS for the excellent service. We got the lamp tuesday, like you said we would, and had the TV up and running in 5 minutes. I have told all my buddies about your place and put your site in my favorites. Thanks for the excellent service!”
- Jim T., Odin, IL
“Thank you so very much. You guys have a customer for life.”
- Francis J., Union City, GA
“"I received the replacement bulb andwanted to share some information. I thank you for your service and attention to detail. The packaging was first rate, the instructions were very clear and you thought to include a plastic glove to prevent the glass from being contaminated. It is easy to see why you are successful. I will order from you again and refer you to others." ”
- Steve S., Woodlands, TX
“"First time i tried you guys for a new bulb, the product was perfect with great instructions, will recommend you to my family and friends for bulbs thanks alot you guys rock!!"”
- Matt C., Hartland, WI
“We are a dealer that takes care of the Manufacturers warranties…We deal with a lot of customers that are outside of the 1 year warranty also.
The service and the pricing that you have given us and our customers, is outstanding.
I, myself, have ordered lamps from you, for customers and was very impressed with how simple it was to order. This arrived, as promised within 2 days by UPS…The instructions were very easy to understand, even for me, the electronically inept.
Our whole Customer Care Department (service) recommend your company on a daily basis to our out of warranty customers.
Keep up the good work!!!
”
- Christie D.,
“"Thanks for the fabulous service! It was 6:00 pm Friday on the East coast when the lamp in my Mitsubishi died. I placed my order with you and paid for overnight shipping and the replacement arrived Saturday afternoon. I was able to get it installed without any problems and we were up and running in no time. I greatly appreciate the fast service and Saturday delivery."”
- Dan B., Ashburn, VA
“Just to let you know, I received the second lamp via UPS today (5-30-08). I want to thank you for your prompt action in this matter. It's very much appreciated.
By the way, I replaced the burned out lamp in my Mitsubishi HDTV yesterday and all is well now. The instructions included with the replacement lamp were very easy to follow. I installed it and the TV was up and working in about 20 minutes. Your company provides a great service for people who don't want to pay a lot more money for the entire lamp cartridge unit when all that's needed is a new lamp. I would happily recommend DLP Lamp Source to anyone who needs to replace a bad lamp and wants to do it at a very good price. Thanks again.”
- Nick N., Los Angeles, CA
“I just wanted to say a big "THANK YOU" for being able to supply the lamp that I needed 50% cheaper than here in Australia!! The lamp arrived within 7 days so only had to suffer for a short time watching a portable TV (very small !). I have kept all your details and will contact you again as and when a new bulb is needed.”
- Beverly S., Perth, AUSTRALIA
“My Dlp lamp blew last week with a loud pop and bang. On Saturday afternoon, after much searching for a new lamp, I came upon your website. I ordered the new lamp for about $50 less than I had been quoted elsewhere. The other places all told me 2-3 weeks to get it. Monday morning I got a confirmation email of my order with a link to the UPS info. This afternoon, Wednesday, my UPS man delivered the lamp, and I'm now watching my big screen again. I'm sure this lamp won't last forever, we do have this TV on a lot, but I sure know where and how I'll get the next one. You can also bet I'll be telling everyone I know with a big screen DLP, I KNOW THE PLACE TO GET LAMPS. Thanks for the great service."”
- John L., Troy, MO
“I ordered a lamp on Wednesday evening and received it Thursday afternoon. I commend you for your friendly, professional, FAST service. I couldn't have asked for better - thank you so much!”
- Dee F, Hammond, LA
“I would like to "Thank you" for your quick shipment and handling of my order.I waited until the last minute and my lamp on my Mitsubishi Television blew. I found you online and found your website professional and very easy to use. The ease and information about your product made it easy for me to find the right lamp for my television. With your offering of next day service I had the lamp and my television is back up and running in 24 hours.
P.S. I will definitely recommend you to my friends and relatives.”
- Patrick, M., Barrington, NH
“Yes, I have received the new lamp already.
I received it yesterday as promised. The lamp works great! Your service is outstanding! I have already bragged about your service to the guys in my office. The professionalism and service provided by DLP Lamp Source was impeccable and exemplary to say the least.
Thank you for a wonderful purchasing and service experience. I look forward to dealing with you in the future and will promote your service to anyone in the market for a replacement DLP lamp. ”
- Donnie O., Virginia Beach, VA
“I just wanted to say thanks for your prompt service and to say that you guys saved me $250 that I would have paid by ordering the bulb and housing from the company that made my set. I sure am glad I found your site and I will definitely recommend you to friends and family without hesitation. Installing the bulb in my existing housing was very simple. I received the bulb from ya'll in two days and my TV is now up and running. Thanks again and keep up the good work.”
- Michael M., San Antonio, TX
“"Aloha from Hawaii,
In this day and age, having received such excellent "Customer Service" from you, is simply outstanding. I was very surprised to have received my Toshiba Replacement Lamp this morning after placing my ordering only yesterday. Imagine! At my door in 24 hrs...all the way across the Pacific Ocean to Hawaii. What service!
After easily installing my new replacement lamp, our HD TV is working just great and we are so pleased to have done business with you. I will certainly inform all of my friends about your excellent prices and superb service.
Mahalo (thank you) and much Aloha (love) from Hawaii...."”
- Yvonne H., Honolulu, HI
“I received the lamp on 8-8-07 and installed it the same day. The color on our 52 inch Mitsubishi set seems brighter than when it was brand new. Thank you for your help.”
- Albert J., Marietta, GA
“Just a quick note to say thanks for the new lamp I purchased last week for my Samsung DLP; the TV is as good as new.
The customer service you all provided was just as impressive, I will be recommending your company to anyone I know who is in need of lamp replacement.”
- Dan H., Ladera Ranch, CA
“"I just wanted to thank you for filling my order promptly and correctly. It is good to know that there are still companies out there that deliver on what they promise."”
- Eddie V., Lilburn, GA
“Received our lamp yesterday exactly as promised. This was our first go-round at lamp replacement, so we were fairly apprehensive about the entire process and the reliability of suppliers. Your website was very helpful for first-timers, easy to understand and navigate. Your prices, shipping and warranty were far and away the best we found.
We absolutely feel we made the right choice! We are up and running again in less than 72 hours!
While no one looks forward to the dreaded lamp failure, without question, we know where we'll go for our next replacement. Thanks to all for the excellent service and a job well done!”
- Pam D., Kansas City, KS
“Hello I just wanted to thank you for sending out a replacement lamp very quickly and for saving me money - AND AS ALWAYS NICE DOING BUSSINESS WITH DLP.
”
- John F., Galloway, NJ
“I am one very happy customer. I purchased the Panasonic TY-LA1500 replacement lamp. The price was unbeatable. Replacement was a breeze. The overall experience was very positive. I will refer your site to all my friends. Thanks Dan.”
- Rick A, Irvine, CA
“"Thank you very much. It was a small order....and may be a small thing to you, but my husband and I appreciated how you were straightforward, courteous and professional. You have no idea the hassles we have been through trying to get this television fixed through the warrantee, and the television before that from Vivitek. I'll never buy an extended warrantee again. We finally "returned" the extended warrantee, and used the refunded money to buy the lamp directly from you, and then my husband had the television fixed in 15 minutes. What a breath of fresh air to have something happen the way it was supposed to!
So, thank you for the great service
We don't take it for granted...."
”
- Terri Lynn H., Lakeside, CA
“I just wanted to let you know that you people are the best!!
In Jan.I ordered a lamp for my zenith dlp tv and the one sent was wrong. I called your customer service and within two days I had the correct lamp and a postage paid return lable for the other.
Thanks for the great service.”
- Joe M., Hueytown, AL
“"Wow, what great service. I ordered my lamp for my DLP on Monday night at 9 pm and my order was on my front porch Wednesday afternoon when I returned from work. The whole ordering experience was easy to understand and not time consuming. Thank you for your prompt service and I have already given your web site to two more possible customers."”
- Gene, Lake Forest, CA
“Just wanted to express my thanks to you for saving my Superbowl weekend. My lamp went out last weekend and I immediately ordered a unit direct from Samsung parts online. Not trusting that I would see anything on time I called Samsung on Monday only to find out the part is back ordered 7-10 days. Back ordered from the mfg, that’s tough. I ordered an additional lamp from DLP Lamp Source, had it overnighted and installed it today with zero issues. Thanks for the great price and great service. I will utilize the card that was enclosed in the box as well as recommend you to all my friends and family.”
- Mike L., St. Charles, MO
“Our set went dark over the Memorial weekend holiday. I placed the order on line late Saturday night but the lamp was shipped out as soon as you opened on Tuesday. 2nd day air for free? Unbeatable. Your instructions were super easy to understand. The great price wasn't the only great thing...so was the quick service and fast delivery. I would recommend you to anyone who finds themselves starring at a dark screen and wondering who to call. Thanks for getting the lamp out to us quickly and at a great price.
”
- Ray A., El Paso, TX
“Hi, I received my lamp today for my 60" Sony rear projection tv. It took only 10 minutes to change the lamp and WOW! what a difference a new lamp makes. The tv has the original picture from when I first purchased the television. You have the best price and fastest free shipping on the internet. Thanks!!”
- Steve B., Ocala, FL